What shall we do
FREQUENTLY ASKED QUESTIONS

Q1. Are you factory or trading company ?

We are factory and have 10 years experience and we specialized in outdoor hunting product for 10 years.

 

Q2. Can you make sample same as my pictures or samples? And will the sample be free?

Yes, we can make samples as long as you provide us your picture, your drawing or your sample. If you place order we will reduce the sample fee for your company.

 

Q3. What service I can get from you?

Our factory can customize your logo base on your artwork or sketch. And we have general inspection before package also welcome the third party inspection.

 

Q4. How can you protect my designs and my brands?

We won't display your designs and brands to other customers, and won't display them in the internet, show, sampleroom etc, and we can sign a confidentiality and non-disclosure agreement with you and our sub-contractors.

 

Q5. How about the MOQ , lead time and payment term ?

Our factory MOQ is You can order online, and contact our sales department .

Generally the lead time is 25-30 days depend on the quantity .

30% deposit and 70% balance before shippment.

 

Q6. What can I do if there have problem?

Our factory obliged to deal with your complaint and every defective product or quality problem(besides the damage during transportaiton ) can be replaced in next order ,if it cause customer’s losses ,we will paid back in cash or make up the balance in next order.